Contract Cleaning

We service more than 300 client sites nationwide with local teams supported by centralised management, ensuring dependable coverage and consistency.

Every contract is supported by a structured quality management programme designed to maintain high standards. Regular site audits, inspections and quality assessments  are carried out by our supervisors and Contract Managers, with findings tracked and actioned. Ongoing SLA review meetings ensure agreed KPIs are achieved, while proactive issue resolution processes help identify and address concerns before they impact service delivery. Through continuous monitoring and client engagement, we ensure consistent service excellence.

Our people are the foundation of our success. Every contract benefits from a dedicated, multi-tiered management structure that combines strategic oversight with hands-on operational support. Clients are supported by experienced Contract Managers, on-site Working Supervisors and fully trained cleaning operatives, ensuring clear accountability and consistent service delivery.

Sustainability and safety are embedded in everything we do. Our proprietary Ethos Green Policy promotes the use of 100% EU Ecolabel-certified cleaning products, chemical dosing systems and energy-efficient equipment to reduce waste, carbon emissions and plastic consumption. Weekly operational reviews and quarterly compliance reporting monitor safety performance, equipment testing, signage usage and adherence to health and safety regulations. This structured approach helps create cleaner, safer and more environmentally responsible workplaces.

We understand that building requirements can change quickly. Our agile service model enables us to respond rapidly to changing priorities, emergency requests and evolving operational needs. Supported by dedicated Contract Managers, local management teams and our Mobile Rapid Response resources, we provide additional cover, specialist services and reactive support whenever required.